Category Archives: Autodesk

Revit 2018.1 and Licensing System Error 1

A student experienced Revit 2018.1 giving him this rather useless error message:

Licensing System Error 1

After Googling for a solution, we installed/repaired all the Visual C++ runtimes we could find in 3rdParty\x64\VCRedist and in 3rdParty\x86\VCRedist from the Revit 2018 distribution.

Success!

Shame on lazy developers not willing to code reasonable error messages explaning what the program attemped to do with what.

GNU style error messages is a lot better than nonsense words. E.g.:

sourcefile.c: lineno: open("/some/file") = -1, errno = 2 (No such file or directory)


Update 2017-09-05:

Today I had the opportunity to examine another case of “Licensing System Error 1”. This time I installed 3rdParty\x86\VCRedist\2005\vcredist_x86.exe only. As far as I can tell, Visual C++ 2005 Runtime x86 wasn’t installed at all prior to my actions.

Revit 2018.1 and GeForce GTX 1050 Ti

Yesterday, a student installed Autodesk Revit 2018 on his Windows 10 x64 laptop. He then upgraded to Revit 2018.1. After entering the licensing details, Revit crashed. Installing the latest drivers from nVidia, currently at version 385.41, and rebooting the laptop saved us from any more grief.

Autodesk Vault Professional 2017 and Autodesk Network License Manager

I was installing Autodesk Vault Professional 2017 in the wee hours today, and I noticed the Autodesk Network License Manager was installed in C:\Autodesk\Network License Manager. That’s a bit strange when C:\Autodesk has until now been a temporary location for extracting the setup files.

I can confirm moving the files to a saner location like C:\Program Files\Autodesk\Autodesk Network License Manager doesn’t work at all. The NLM simply won’t start and nothing gets logged.

It gets even stranger as one of the LMTOOLS shortcuts wants to run lmtools.exe from the C:\Program Files\Autodesk\Autodesk Network License Manager directory, i.e. the old location. Note, this was done on a newly installed Windows Server.

In short: Be very careful when emptying the C:\Autodesk directory.

AutoCAD 2015 woes

If AutoCAD 2015 refuse to install, try to uninstall Microsoft Visual C++ 2012 Redistributable, both 32-bit and 64-bit, and try to reinstall AutoCAD 2015. In one instance was it necessary to uncheck Autodesk ReCap. I really wish there was a simple way to mark only the essential parts necessary for the creation of simple drawings.

If AutoCAD 2015 refuse to run, go through this checklist:

  1. Check, and if necessary, change the computer name; Autodesk’s products expects only latin letters.
  2. Remove any traces of previously or currently installed McAfee products. See my blog entry from November 12th.
  3. Try setting HardwareEnabled in HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R20.0\ACAD-E001:409\3DGS Configuration\Certification to 0 (zero).
  4. Try setting LoadAppInit_DLLs in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows to 0 (zero).
  5. Try setting AppInit_DLLs in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows to a blank string.

McAfee Consumer Product Removal tool

Sometimes McAfee products causes more grief than joy. For some mysterious reason, some, if not all, McAfee products interfer with the handling of VBScript as they register their own .dll file for handling VBScript.

Not all attempts at manually correcting the Windows Registry prove successful.

In most cases McAfee Consumer Product Removal tool are able to remove the last traces of the McAfee products previously or currently installed, enabling Autodesk software to complete their activation ritual.

I’m also pointer fingers at Autodesk for chosing an activation scheme based on Internet Explorer technology, VBScript, and, JScript, where a simpler approach would more than suffice.

Autodesk Inventor Professional 2014 SP1 and Dell Inspiron 7520

A student had recently installed Autodesk Inventor Professional 2014 SP1 on his Dell Inspiron 7520, running Windows 8.1. Inventor refused to run and crashed with a more or less useless crash report.

It turns out that Dell or possibly someone else hadn’t properly installed the driver for the AMD Radeon HD graphics card. Catalyst Control Center was surely missing.

A trip to support.dell.com to download the current driver for the AMD Radeon HD graphics card was required. I ensured that Inventor always run using the high performance graphics card and that power savings are disabled regardless of the charger being used or not.

Inventor Professional 2014 SP1 now runs happy on said student’s Dell Inspiron 7520.

Autodesk Inventor Professional 2015: Serious error: VBA failed to initialize properly. Please restart Inventor.

It’s the same story all over again. While preparing installation instructions for Autodesk Inventor Professional 2015, for my students, I came across an error I thought would have been fixed by now. Continue reading Autodesk Inventor Professional 2015: Serious error: VBA failed to initialize properly. Please restart Inventor.

Autodesk Inventor Professional 2014: VBA failed to initialize. Please restart Inventor.

If you receive such an error message from Autodesk Inventor Professional 2014, you might need to reinstall the VBA 7 modules. See http://usa.autodesk.com/adsk/servlet/ps/dl/item/print?siteID=123112&id=21910314&linkID=9242018 for more details.

The short story is to shut down Inventor and reinstall the VBA 7 modules using either 3rdParty\x64\VBA\Vba7.MSI or 3rdParty\x86\VBA\Vba7.MSI from the installation media or from C:\Autodesk.