Category Archives: Microsoft Office

MathType 6.9b, Word 2016, and McAfee products

If you can’t edit formulas with MathType and you receive a cryptic error message:

Word cannot open the document: user does not have access privileges

In Norwegian this becomes:

Word kan ikke åpne dokumentet. Brukeren har ikke tilgangsrettigheter.

Check to see if any McAfee products are installed. Remove them, reboot the computer, and see if the problem has gone away.

Office 365 and error 30125-28 (404)

The Office 365 instance installed on a student’s laptop showed signs of not being activated and in need of an update. Clicking on any of the small buttons below the ribbon made no difference. Running Office updates manually from “File → Account → Update” gave us an error message: 30125-28 (404).

Running sfc /scannow with elevated rights managed to repair enough of the corruption to allow Office 365 to continue working.

Why are modern “cloud” software so fragile? Why are Dropbox and Google Drive far superior to the equivalent of Microsoft? Why is OneDrive for Business more on the order of OneDrive from Hell?

Microsoft Office 365 ProPlus for Vocational Education

I think Microsoft should create Microsoft Office 365 ProPlus for Vocational Education, consisting of:

  1. Word
  2. Excel
  3. PowerPoint
  4. OneNote
  5. Access
  6. Publisher
  7. Outlook
  8. Skype for Business
  9. InfoPath
  10. OneDrive for Business
  11. Project
  12. Visio

I.e. the regular list of Office 365 ProPlus products plus Project and Visio. The reason is simply that Microsoft Office 365 ProPlus is incompatible with DreamSpark Premium licensed versions of the regular Microsoft Project Professional 2013 and Microsoft Visio Professional 2013.

For all I care, Microsoft could even remove Access, Publisher, and InfoPath, if it makes it easier for them to add Project Pro for Office 365 and Visio Pro for Office 365.

Outlook 2010 and KB3114409

After installing KB3114409, Outlook 2010 started only in safe mode, even when told not to do so. Removing KB3114409 solved the problem.

wusa /uninstall /norestart /kb:3114409

QA at Microsoft keeps lagging behind. A few weeks ago, HTML email made Outlook 2013 crash due to “improved” font handling, courtesy of KB3097877. Others were unlucky and couldn’t login until KB3097877 was removed. Curiously, RDP remote login wasn’t affected.