BAD_POOL_HEADER and Trend Micro OfficeScan

Updates to Trend Micro OfficeScan last week resulted in four cases of BAD_POOL_HEADER and STOP 0x19.

Reboot to safe mode, uninstall Trend Micro OfficeScan, reboot, and reinstall Trend Micro OfficeScan.

One additional positive outcome was the firmware update we conducted simultaneously.