The Office 365 instance installed on a student’s laptop showed signs of not being activated and in need of an update. Clicking on any of the small buttons below the ribbon made no difference. Running Office updates manually from “File → Account → Update” gave us an error message: 30125-28 (404). Running sfc /scannow with […]

Read More → Office 365 and error 30125-28 (404)

A student experienced Revit 2018.1 giving him this rather useless error message: Licensing System Error 1 After Googling for a solution, we installed/repaired all the Visual C++ runtimes we could find in 3rdParty\x64\VCRedist and in 3rdParty\x86\VCRedist from the Revit 2018 distribution. Success! Shame on lazy developers not willing to code reasonable error messages explaning what […]

Read More → Revit 2018.1 and Licensing System Error 1

Yesterday, a student installed Autodesk Revit 2018 on his Windows 10 x64 laptop. He then upgraded to Revit 2018.1. After entering the licensing details, Revit crashed. Installing the latest drivers from nVidia, currently at version 385.41, and rebooting the laptop saved us from any more grief.

Read More → Revit 2018.1 and GeForce GTX 1050 Ti

Updates to Trend Micro OfficeScan last week resulted in four cases of BAD_POOL_HEADER and STOP 0x19. Reboot to safe mode, uninstall Trend Micro OfficeScan, reboot, and reinstall Trend Micro OfficeScan. One additional positive outcome was the firmware update we conducted simultaneously.

Read More → BAD_POOL_HEADER and Trend Micro OfficeScan

… Windows machines try to request two URLs (www.msftncsi.com/ncsi.txt and ipv6.msftncsi.com/ncsi.txt, the former over IPv4, the latter over IPv6) to ascertain whether a given network is routed to the Internet and if there is a captive portal in the way (NCSI stands for “Network Connection Status Indicator”). Ref.: http://arstechnica.com/information-technology/2015/08/even-when-told-not-to-windows-10-just-cant-stop-talking-to-microsoft/ See also: https://blogs.technet.microsoft.com/networking/2012/12/20/the-network-connection-status-icon/.

Read More → Network Connection Status Indicator (NCSI)