Client for OES 2 SP4 IR7a on Windows 10 1709

While trying to log in on our Novell servers using Client for OES 2 SP4 IR7a on Windows 10 1709, I was greeted with:

A required network service has not started.
Please check your error log for details.

The third reply of this post gave me a clue, simply run setup.exe one more time and reboot.

Uninstallation of IR7a still gives me error 0x80070005. The Registry settings in HKEY_LOCAL_MACHINE\SOFTWARE\Novell was accessible to me as a regular user. Maybe the client’s uninstaller is complaining about rights in the filesystem.

iobit‘s uninstaller free saved the day.

I really wish for more specific error messages.

Addendum 2018-02-23

Running setup.exe or yourscript.cmd from an elevated Command Prompt window eliminated all my problems. Search for “Command Prompt” on the start menu and hold down Ctrl+Shift when you click on the menu item. Simply right-clicking on yourscript.cmd and selecting “Run as administrator” proved to be insufficient. Creating HKEY_LOCAL_MACHINE\SOFTWARE\Novell manually might also set things straight.